How car hauling dispatch works

How Trucksmile dispatch works

From the day you apply to your first paid load, here's exactly what happens. A dedicated dispatcher finds and negotiates your loads, plans your routes and handles the paperwork, while you get paid twice a week with 24/7 support in English, Portuguese and Spanish.

Apply now See the 3 steps
3
steps to your first load
2x
payments per week
1:1
dedicated dispatcher
24/7
trilingual support
The 3 steps

From application to your first load in three steps

No paperwork maze and no waiting in the dark. You always know what happens next.

01

Apply

Fill out the short application with your equipment, home base and authority. It takes a few minutes and there's nothing to pay to get started. Prefer to talk first? Call or WhatsApp us and we'll take it from there.

02

We analyze your profile

Our team reviews your MC authority, insurance and equipment, then calls you to explain the plan. We match you with a dispatcher who knows your lanes and how often you want to be home.

03

Start hauling

Your dispatcher books your first loads, negotiates the rates and plans the route. You drive, we handle the rest, and your pay starts landing twice a week. [PLACEHOLDER: prazo médio até a primeira carga]

Your dispatcher, day to day

What your dispatcher actually does every day

A dedicated dispatcher is more than someone who sends you loads. They run the business side of your week so your truck stays loaded and your time stays on the road.

Finds and negotiates loads

They work the major car hauling boards for you: Central Dispatch, Super Dispatch, CarsArrive, RPM Freight and Acertus, negotiating every rate with brokers so you never leave money on the table.

Plans your routes

They build your week around your home base and preferred lanes, chaining pickups and deliveries so the days line up and you get home when you need to.

Cuts your deadhead

Empty miles are lost money. Your dispatcher lines up the next load before you drop the last one, so your truck spends less time running empty between jobs.

Handles paperwork and invoicing

Rate confirmations, BOLs, invoicing and follow-up with brokers, handled by our team so nothing gets lost and nothing delays your payment.

Deals with the brokers

Damaged unit at pickup? Broker not answering? Payment stuck? Your dispatcher steps in and resolves it while you keep moving.

Knows your profile

Because it's the same dispatcher every week, they learn your equipment, your rates and your schedule. No re-explaining, no starting over with a stranger each morning.

You drive. We run the desk.

Everything off the road, handled for you, so your hours behind the wheel are the only hours that matter.

Loads sourced and rates negotiated across five major platforms
Routes planned to cut deadhead and get you home on schedule
Paperwork, invoicing and broker follow-up done for you
How you get paid

The market pays you once a week. We pay you twice.

Cash flow is what keeps an owner operator alive. Faster pay is our number one commitment, right from your first load.

Industry standard
1x / week

One payday. One shot at covering fuel, tolls and surprises until the next one.

Trucksmile
2x / week

Two paydays every week, plus receivables advance when you need cash before the load settles.

Two paydays keep your fuel, tolls and maintenance covered without waiting on a single weekly check, and the receivables advance bridges the gap when a broker is slow to settle.

Support

Someone who speaks your language, around the clock

Breakdowns, reroutes and broker issues don't keep business hours, and neither do we. Support runs 24/7 in English, Portuguese and Spanish, including while you're out on the road.

24/7, every day

Reach a real person any hour, weekends and holidays included. No ticket queue, no waiting for Monday.

Three languages

English, Portuguese and Spanish. Whatever happens, you explain it in the language you're most comfortable in.

On the road with you

Stuck at a pickup or dealing with a delay mid-lane? We work the problem in real time while you keep moving.

Call or WhatsApp

Two phone lines and WhatsApp, so you reach us the way that's fastest from wherever you are.

FAQ

How the process works, answered

How do I apply, and what happens after?+

Fill out the short application, our team reviews your profile and calls you to explain the next steps, then your dispatcher books your first loads. That's the whole path: apply, we analyze your profile, you start hauling.

How long until my first load?+

Once your authority and insurance check out and onboarding is done, your dispatcher starts booking right away. [PLACEHOLDER: prazo médio até a primeira carga]

Do I get the same dispatcher every day?+

Yes. You work with a dedicated dispatcher who learns your equipment, lanes and schedule, so you're never re-explaining your business to a stranger each morning.

What load boards do you book from?+

Central Dispatch, Super Dispatch, CarsArrive, RPM Freight and Acertus, plus direct broker relationships built over years of daily negotiation.

How and when do I get paid?+

Twice a week, while most of the market pays once. If you need cash before a load settles, we also offer a receivables advance so your cash flow never stalls.

What if something goes wrong on the road?+

Support is available 24/7 in English, Portuguese and Spanish, including while you're driving. A broker not answering, a delay or a damaged unit at pickup, we work it in real time while you keep moving.

Ready to run step 01?

Apply now and talk to a dispatcher who will build your plan: equipment, lanes and pay.

Apply now WhatsApp
978-401-4999 978-440-3993 support@trucksmile.com